We Deliver Excellent IT Service from the Triangle to the Sandhills.
Our value proposition is simple.
We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.
24 x 7 x 365 SUPPORT
Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable technicians anytime you need support.
TRULY ALL INCLUSIVE
No project or out-of-scope labor cost. Forget about hourly rates and having to track how long a technician spent on site. There are no hidden charges in our agreement. Anywhere. Period.
YOUR IT DEPARTMENT
Concentrate on growing your company while we manage your business-critical IT systems for you. We are completely aligned with the success of your business.
PREDICTABLE IT COSTS
You are never billed for labor. Our pricing is simple, transparent, and predictable, allowing you to accurately budget for growth.
Schedule Your Free IT Consultation Today
Business Continuity
Ensure that your data is secure and recoverable in the event of an unforeseen disaster. We provide business continuity and disaster recovery planning customized for your business needs. Back up your mission-critical data files with the right tools and processes.
NETWORK SUPPORT & SECURITY
INFRASTRUCTURE MANAGEMENT
IT CONSULTING
CLOUD INTEGRATION & COMPUTING
Evaluate IT Support With Just Four Questions
Ask the right questions to really understand whether an IT Company is a fit for your organization. Here are the answers you'll hear from a company that is completely aligned with your business.
Ask
How is your IT service contract structured? Is there anything that you're charged extra for?
Our Answer
We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you'll receive.
Ask
Does your IT provider charge any type of on-boarding fee to get started? If so, how much?
Our Answer
We don't have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.
Ask
Are you charged project fees, labor for system upgrades, office moves, or installing new equipment?
Our Answer
Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won't be charged for labor for anything.
Ask
Does your monthly IT service fee go up AND down based on your needs? How so?
Our Answer
A simple flat rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.
What Our Clients Say
I’m very happy to have them on our Team!
After three weeks of delays and issues with internet lines and phone system issues our team placed a call to Matt direct. Matt responded right away and was at my office in less than 20 minutes-ready to help! That was impressive to me folks. Our company issues were resolved by close of business the very next day. Not only did they complete IT work but we transferred phone accounts, consolidated Billings, & saved money! I’m very happy to have Matt as a preferred vendor on our team now and beyond that... proud to be a fellow community activist! Love Lillington! Support local. Call Freedom Tech.
Ann Milton
Realtor
https://www.annmilton.com/
Freedom Tech has done nothing but take care of us since Day 1!
When a Tech issue had 2 of our dealerships down, we called numerous iT Firms who ran us in circles for weeks. After 1 call, Matt & his team identified the problem same-day, and had our services completely restored within 24 hours. Freedom Tech, has done nothing but take care of us since Day 1! They’re always just a phone call away, and continue to keep all of our locations Technology working as it should. We couldn’t ask for anything else.
Robby Boswell
COO / General ManagerBleecker Automotive Group http://www.bleecker.com
The Choice is as clear as 20/20
I love Matt & his team! They promptly return phone calls, the price is reasonable compared to the competition, they’re knowledgeable of all of our products & software, & have proven constant reliability. They cover all of our offices from one end of the state to the other. We couldn’t ask for more.
Dr. Kent Risk
OwnerRisk Optometric Associates https://www.nceyedocs.com/
Freedom Tech’s VoiP is Far Superior
First and foremost, the Freedom Tech's VOIP system is far superior to one we've used for the past 15 years by leaps and bounds. It has enhanced our internal and external day to day operations. The ease of use, the customized staff listing and the professional voice messages that clients listen to while on hold are all incredible. They are very attentive and professional. Freedom Tech offers more palatable solutions rather than compounding the problem.
W. James Fuller
ManagerPhair Law Firm https://www.thephairfirm.com/
Always just a Phone Call Away
I highly recommend Matt Jones and his company Freedom Tech. I have been a client of Matt's for years. In today’s world, most studios are computers and networks. Matt has been there to keep my equipment running and up to date, Always just a phone call away with great affordable service.
Keith Houston
KHP Music,Band of Oz http://www.khpmusic.com/
Always Great Customer Service
WE LOVE OUR NEW PHONES FROM FREEDOM TECH! Matt & the team have always went above & beyond, & handled our needs with exceptional skills & professionalism. & the new phones at our Dealership are GREAT!
Brian Parris
IT CoordinatorHiester Automotive Group http://www.hiesterautomotive.com/
Matt does a great job and absolutely knows what he is doing
I have used Matt and Freedom Tech on a number of occasions and in multiple areas where we have technical electronic needs and issues, from phones and cell phones to internet service to computers. Matt recently installed a complete new phone system for our office and was able to both upgrade our system and save us quite a bit of money. A recent computer issue we needed resolved asap was completely resolved within minutes by Matt’s staff. Matt does a great job and absolutely knows what he is doing. I have no hesitation recommending Matt and Freedom Tech for your technological needs.
Robert A. (Tony) Buzzard
Managing ParterBuzzard Law Firm https://www.buzzlawfirm.com/
Able to Handle any Situation
Matt Jones and Freedom Tech has been our go to guy for over 7 years. He has always been able to handle any situation we have faced and we have had many. I recommend him to all of you! Big or small, personal or business MATT is the MAN! Our highest recommendation goes out to him.
Linda and Wally Wallace
OwnersAT EASE Destinations, Inc.
Above & Beyond
I highly recommend Matt Jones. He has handled our computer needs with exceptional skills and professionalism. His customer service is above and beyond. We are very thankful to have him keeping our systems running and up to date.
Damon Anthony
OwnerFranco Companies
Always Helpful, Above & Beyond
Matt & the Freedom Tech team have been servicing our computers for years now. Our Computers are monitored for issues, & I no longer have to try to remember to run virus checks and scandisk. If I do have an issue, a service tech comes to my office. In the past, I have always had to carry the computer to the tech office for repair. I also love that I can contact Freedom Tech by computer, phone or text. Give Matt and his team a call. Matt has always been helpful and I feel he goes above and beyond to help with a problem.
Addie McGarity
President / AccountantMcGarity Accounting & Tax Services
Crucial part of our business success!
We have been a very satisfied customer of Freedom Tech for 5+ years. We appreciate their ability to find innovative and efficient ways to solve all of our IT needs. We have a large and challenging database and they have been able to maintain superior upkeep. They are extremely knowledgeable and reliable. Honestly, they are always there when you need them. The owner, Matt, has become such a crucial part of our practice he is considered part of our Oasis family.
Kathya Garro
Operations ManagerOasis Eye Care http://www.oasiseyecare.com
Freedom Tech Helps us Continue to Serve Our Members & the Business Community
Matt & his team are knowledgeable and professional and the Freedom Tech customer service we’ve received to date is unparalleled. Getting our organization converted from an archaic, piecemeal system to a streamlined, cloud version was no simple feat. Matt & his team worked tirelessly, in the middle of the COVID-19 pandemic, & were able to complete the transition quickly and successfully. They even partnered with Ting to bring a FREE WiFi hotspot to our chamber parking lot. Without Freedom Tech, we would not be able to continue serving our members and our business community. Thank you for all your help! We could not be more satisfied with the new equipment or services provided and look forward to a lasting partnership with Freedom Tech!
Kate Davis
Executive DirectorFuquay-Varina Chamber of Commerce https://www.fuquay-varina.com/
Not Ready To Call Us Just Yet?
If so, we would at least like to give you a copy of our recently published report, “What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive, And Fairly Priced Computer Consultant".
Even If You Aren’t Ready To Make A Change In Your Managed I.T. Service Provider Right Now, This Business Advisory Guide Will Arm You With 21 Revealing Questions You Should Ask Any Computer Consultant Before Giving Them Access To Your Company’s Computer Network.
Simply fill out the form here and download your instant copy today!
