Support Center · How-To Guides

Google Workspace Help

Quick guidance for your work or school account: 2-Step Verification, passwords, Gmail, Drive, Meet, and Google Classroom for teachers and students.

What Are You Trying To Do?

Popular Google Workspace Guides

Official Google instructions open in a new tab so they stay current. Freedom Tech remains your support path for your account and your organization's settings.

Getting Started

Turn On 2-Step Verification

Add a second step, like a prompt on your phone, to protect your Google account.

Account

Change Or Reset Your Password

Change your password, or reset it if your organization allows self-service resets.

Get Started With Gmail

Google training for reading, organizing, and sending email in your work or school Gmail.

Files

Use Google Drive For Desktop

Open and save your Drive files from your computer, kept in sync automatically.

Files

Share Files Safely

Share with specific people instead of "anyone with the link," and remove access when you are done.

Meetings

Start A Google Meet

Start or schedule a video meeting from Meet, Gmail, or Google Calendar.

Security

Spot & Report Phishing

Recognize suspicious messages in Gmail and report them instead of clicking.

Need Hands-On Help?

Locked out, missing email, or need a new account? Contact the Freedom Tech support desk. Never send your password or codes.

Contact Support

Google Classroom

Classroom Guides For Teachers And Students

Classroom settings like who can join a class or email guardians are set by your school. If something is missing, ask your school's technology contact or Freedom Tech.

For Teachers

Teachers

Create A Class

Set up a class and invite students with a code or link.

Teachers

Create An Assignment

Post work with instructions, attachments, due dates, and points.

Teachers

Grade & Return Work

Review, grade, and return assignments with feedback.

Teachers

Email Students & Guardians

Send email to students, co-teachers, or guardians from Classroom.

For Students

Students

Join A Class

Join your class with the code or link your teacher gave you.

Students

Turn In An Assignment

Attach your work and turn it in before the due date.

Quick Start

Your First Day With Google Workspace.

Four steps to get signed in, protected, and productive.

Sign in

Turn on 2-Step Verification

Follow the prompts to add your phone so a password alone cannot open your account.

Get the apps

Add Gmail, Drive, Meet, and Classroom to your phone, and Drive for desktop to your computer.

Save to Drive

Keep your work in Google Drive or a shared drive so it is backed up and easy to share.

Employee checking account settings at a standing desk

Good Everyday Habits

Small Habits. Fewer Problems.

Save work in Google Drive or a shared drive instead of only on your computer.
Share with specific people rather than "anyone with the link."
Use Report phishing in Gmail for suspicious email instead of forwarding it around.
Keep your phone set up for 2-Step Verification, and tell us before you replace it.
Sign out of your account on shared or classroom computers when you are done.

Unexpected Sign-In Prompt?

If your phone asks whether you are trying to sign in and it was not you, tap No, it's not me. Someone may have your password. Then call Freedom Tech at 910-920-0999 so we can check your account and reset your password.

Repeated prompts are a common attack designed to wear you down until you tap Yes.

Never Send These To Anyone

Freedom Tech and Google will never ask you to email, text, or read these aloud.

Your password

Verification codes

Approval of a prompt you did not start

Backup codes

New Staff Or Student?

Your school or manager requests your account and you receive your sign-in details. Then follow the quick start above.

New Phone?

Contact support before you wipe or trade in your old phone so you do not lose access to 2-Step Verification.

Missing Email Or Files?

Check Spam and the Drive trash first, then contact support. Deleted items can often be recovered.

New to managed Google Workspace?

See how Freedom Tech sets up, secures, and supports Google Workspace, Classroom, and Chromebooks.

Managed Google Workspace