Support Center

Welcome To The Freedom Tech Support Center

Please use the contact information below for technical support requests only. For all other inquiries, please use the information and form on our Contact Us page.

Managed Client Support

Call the support line on your system sticker or on your system tray icon.

Support coverage and escalation paths are provided according to each customer's active service agreement.

For All Other Calls

Not a managed IT client yet, or have a general question? Call our main line.

910-920-0999

How-To Guides

Practical, client-friendly guidance for the platforms Freedom Tech manages. More guide collections will be added here over time.

Microsoft 365 Help

MFA and Authenticator, password resets, Outlook, OneDrive, Teams, and sharing files safely.

Open Microsoft 365 Guides

Google Workspace Help

2-Step Verification, Gmail, Drive, Meet, and Google Classroom guides for teachers and students.

Open Google Workspace Guides

Security Help

Spot and report phishing, what to do if you clicked something, training, and security alerts.

Open Security Guides

1Password Help

Setup, the browser extension, saving and filling logins, secure sharing, Watchtower, and passkeys.

Open 1Password Guides

Can't find what you need? Call 910-920-0999 or email support@freedomtech.us.

Technology Tools & Client Portals

Quick links to the tools and portals our clients use most. We continue to add diagnostic and self-service technology tools here as we build them out. Need help accessing a portal? Call 910-920-0999.

Remote Support

Launch a secure Splashtop remote support session with a technician.

Support Tickets

Email our support desk to open a new ticket.

VoIP Portal

Manage your VoIP phones, extensions, and call settings.

eFax Portal

Send and receive faxes online through your eFax account.

Billing Portal

View invoices and manage billing for your account.

IP Address Tool

Quickly see your public IP address for support calls.

Internet Speed Test

Run a speed test to diagnose slow connectivity.

Prefer to email a ticket?

Send a detailed message to our support desk and we'll open a ticket for you.

support@freedomtech.us

Not A Managed IT Client Yet?

Find out how proactive managed IT, security, and operational monitoring can keep your organization secure and supported. Schedule a complimentary consultation. Call 910-920-0999 or request a consultation.

Request a Consultation Call Now